Ask buyers why they bought. Let that shape your next test.
A short survey at checkout tells you more than any dashboard. TryLab sends it automatically, collects the answers, and turns them into your next experiment.
What customers actually say
Real answers from real buyers — why they bought, what nearly stopped them, where they heard about you. No guessing. No analytics degree required.
Your next test, already written
TryLab reads your survey results and surfaces the patterns. Then suggests which presence signal, copy tweak, or trust element to test next on your PDP.
1. Pick your question
Choose from a library of proven survey questions — or write your own. One question, shown right after checkout. Takes buyers 5 seconds to answer.
2. Collect real answers
TryLab captures every response automatically. No email tool, no CSV exports, no manual review. The patterns surface on their own.
3. Turn answers into tests
See what buyers say most — then let TryLab suggest what to test on your PDP to address it. Survey to insight to experiment, in one loop.
Survey Library
4 question types. Each one built to surface a different buyer truth.
Why did you buy?
Understand what finally pushed buyers over the edge — then replicate that on your PDP for every future visitor.
What almost stopped you?
Find the friction. If buyers mention price, shipping, or trust — you know exactly what to test next.
Where did you find us?
Attribution without UTMs. See which channels bring your highest-intent customers — and double down on those.
What could we improve?
Post-purchase candor is your clearest CRO brief. Buyers tell you exactly where the page fell short.
Activated at checkout
Zero extra tools. Zero extra steps.
No email tool needed
Survey fires on the order confirmation page — no Klaviyo flow, no Mailchimp, no Zapier required.
High response rates
Buyers are still engaged right after purchase — response rates are dramatically higher than email surveys.
Works on every order
Fires after every completed purchase — regardless of product, customer segment, or device.
Live in minutes
Turn it on from your TryLab dashboard in under a minute. No code, no developer, no Shopify theme edit.
Why TryLab
Your customers are already talking. You just need to listen.
Zero survey fatigue
One question, asked once, right after checkout. Buyers are still engaged — response rates are dramatically higher than email surveys.
No email tool needed
TryLab handles collection automatically. No Klaviyo flow, no Mailchimp integration, no manual export — it just works.
Plain-English insights
Results grouped by theme, not raw text. You see the patterns immediately — no spreadsheet to decode, no analyst needed.
Connected to your tests
Survey insights feed directly into TryLab's experiment suggestions. What buyers say shapes what you test next.
Works on every order
Fires after every completed purchase — regardless of product, customer segment, or device. No setup per SKU.
One-tap setup
Turn it on in under a minute from your TryLab dashboard. No code, no developer, no Shopify theme edit required.
Your best CRO brief is already being written — by the people who just bought.
What converted
Buyers tell you exactly what pushed them to say yes.
What nearly didn't
Find the friction that almost cost you the sale.
Where they came from
See which channels bring your highest-intent buyers.
What to test next
TryLab turns survey patterns into your next experiment.
Ready to hear what your buyers have been trying to tell you?
Start free
FAQ
Frequently asked questions
When does the survey appear?
Can I write my own questions?
How many questions can I ask?
Do I need to integrate another tool for this?
How does this connect to my A/B tests?
TryLab
Stop wondering why some visitors buy and others don't.
Get started free